Business activity

Company profile

Company overview

Telephone Based Information Services

STEVIA DIGITAL PRIVATE LIMITED is a registered company in haryana. Its recorded business activity is telephone based information services.

Status: Active • Registered: 2024-05-26 • NIC: 63991

A concise sample of services and capabilities associated with the recorded NIC activity.

Telephone Based Information Services overview

Dedicated telephone-based information services tailored for Corporate Services and Manufacturing Corridors in Haryana NCR, delivering consistent, professional voice support and structured information workflows.

Integrated call operations that link logistics, supply-chain checkpoints, and tech-enabled operations to provide real-time status, escalation pathways, and documented caller interactions.

Compliance-focused operations aligned with Section J standards and NIC class 63991, offering secure data handling, call logging for audit trails, and measurable KPIs tied to response time and resolution rates.

Capabilities

Core execution capabilities and strengths.

24/7 multilingual voice response and live agent support configured for business-grade inquiries, routeable by industry vertical (manufacturing, logistics, corporate services).

Custom call scripts, IVR trees, and outbound outreach programs that connect to client CRMs and operational dashboards to update status of shipments, production slots, or service requests.

Performance tracking and reporting including SLA dashboards, call recording with secure storage, and analytics that translate call data into operational insights for process improvement.

Telephone Based Information Services offerings

Signature offerings and packaged outcomes.

Telephone-Based Customer Information Service

End-to-end telephone information operations designed for corporate clients in Haryana NCR. Services include scripted inbound call handling, outbound information campaigns, multilingual IVR integration, call-routing optimization, and data capture for downstream analytics. Processes are compliant with applicable telecom and data protection norms and tailored for manufacturing corridors, logistics operators, and technology-enabled service providers.

NIC 63991 | Section J | Division 63 | Group 639 | Class 6399

Operational Set-Up & Management

Turnkey set-up of telephone information centers: site selection advisory, telecom provisioning, agent recruitment and training, SOPs for information accuracy, quality assurance frameworks, and shift rostering aligned to client throughput. Emphasis on measurable service levels (AHT, FCR, response SLAs) and integration with clients’ CRM or logistics platforms.

Haryana NCR corporate & logistics focus

Data Capture & Reporting Services

Structured capture of caller interactions and metadata for operational insight and compliance. Daily and weekly reporting packages include call volumes, topic routing, escalation logs, error-rate tracking, and KPI dashboards that support process improvements across manufacturing and distribution workflows.

Actionable metrics for business operations

Services and capabilities

Services that support planning, delivery, and reporting.

Inbound Customer Information

Structured phone lines delivering product and service information, order status, and routing to field teams. Agents follow documented scripts and escalation matrices to ensure consistent, auditable responses and measurable KPIs for response time and resolution.

Telephone based information services — NIC 63991

IVR Design & Maintenance

Design, deployment, and ongoing tuning of interactive voice response systems tailored to logistics, manufacturing, and corporate service workflows. Includes menu optimization, voice prompts in multiple languages, and integration with backend databases for real-time information.

Service under Division 63, Group 639 — supports automated telephone interactions

Multilingual Helpdesk & Escalations

Phone-based multilingual support that handles complex inquiries and coordinates escalations to technical teams or onsite resources. Backed by real-time reporting and documented SOPs to maintain service levels across Haryana NCR operations.

Other information service activities n.e.c. — NIC 63991

Company registration details

Key rows and indicator scores.

Company metrics

  • Authorized capital: ₹ 1.0 L
  • Paid-up capital: ₹ 50,000
  • Metric: Value

Operational details

  • CIN: U63991HR2024PTC121950
  • Company status: Active
  • Registration date: 2024-05-26
  • Company class: Private
  • Company category: Company limited by shares
  • Company sub-category: Non-government company
  • Listing status: Unlisted
  • Registrar of Companies: ROC Delhi
  • Registered state: haryana
  • NIC code: 63991
  • Recorded business activity: Telephone Based Information Services

Location map

98A GALI NO 3B, OM VIHAR PHASE 2 PALAM VIHAR EXT,,BEHIND SEC23A, KATARPURI,Sector-17,Gurgaon,Haryana,122001-India

98A GALI NO 3B, OM VIHAR PHASE 2 PALAM VIHAR EXT,,BEHIND SEC23A, KATARPURI,Sector-17,Gurgaon,Haryana,122001-India

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